Privacy Policy

1. Who we are

VideoMind (“we”, “our”, “us”) provides AI-assisted video analysis at https://video-mind.ai. Contact: contact@syncxr.io.

2. What we collect

• Account/Contact: email and messages you send us.
• Uploaded files: videos you submit for analysis (stored temporarily for processing and results delivery).
• Usage data: logs, device info, cookies/analytics (to improve reliability and security).

3. How we use data

• Provide and improve analysis features and customer support.
• Maintain security, prevent abuse, and ensure service quality.
• Comply with legal obligations.

4. Storage & retention

Uploaded videos are processed on our infrastructure (and/or trusted cloud providers) and are deleted after processing and delivery of results, unless you explicitly choose to keep them for future access. Metadata and logs may be retained for security, debugging, and auditing.

5. Sharing

We do not sell personal data. We may share limited data with service providers (e.g., cloud storage, analytics) under data processing agreements, or when required by law.

6. Cookies & analytics

We may use cookies/analytics to understand usage and improve the product. You can control cookies via your browser settings.

7. Your rights

Subject to applicable laws, you may request access, correction, deletion or portability of your data. Contact us at contact@syncxr.io.

8. Children

Our service is not directed to children under 13.

9. Changes

We may update this policy. Material changes will be posted on this page with a new “Last updated” date.